The 188th edition of our Active Practice Updates – Measuring business performance is available to download here.

Areas covered in this edition include:

  • Finance
  • Customers
  • Staff
  • Benchmarking
  • Measurement methods

If you would like a paper based version of future editions sent to you then please contact us to let us know.

And of course if any of the issues in this edition raise any concerns with you then we’d like to hear from you so please contact us.