Roundtable: Improving client service

What can practices do to improve client service and reduce client risk?

In this latest Accountancy Age roundtable they look at what firms can do to improve their services and help clients to access much-needed funds from reluctant lenders. They talk to a long-standing finance director about what accountants should be doing.

In the first of two 25-minute web seminars they offer practical advice on how accountants can best survive the recession and the credit freeze - whether they are in practice or in business.

Speakers in this roundtable include Richard Brooks, chief executive of FD Solutions, and Ian Sumbler, partner at Morris Owen.

To register and listen to this seminar, click here.

This article originally appeared on Accountancy Age on 5 June 2009

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